Privacy Policy

HelpForTrauma.ai

Last Modified: 1/10/2026

Introduction

ITR Training Institute LLC ("Company," "we," "us," or "our") respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit HelpForTrauma.com, Surveys.fyi or use the HelpForTrauma.ai web-based application (the "App") (collectively, the "ITR Sites"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

HelpForTrauma.ai is an AI-guided educational and self-directed platform. It is not a healthcare service, does not provide diagnosis or treatment, and is not a substitute for professional care.

This Privacy Policy applies to information we collect:

• On the ITR Sites and App
• In email, text, and other electronic communications between you and the ITR Sites

It does not apply to information collected:

• Offline
• Through any other website operated by the Companies or third parties (including affiliates or subsidiaries not expressly listed)

By accessing or using the ITR Sites, you agree to this Privacy Policy. If you do not agree, do not use the ITR Sites.

Children and Minors

• The ITR Sites are not intended for children under 18 years of age.
• We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information without verified parental consent, we will delete it promptly.
• Certain professional services affiliated with ITR may involve minors only with parental consent and under the supervision of a qualified professional, but HelpForTrauma.ai itself is intended for adult users. Additional age restrictions may apply as described in the Terms of Use.

If you believe we have collected information from a child under 18, contact: info@HelpForTrauma.com

Information We Collect

We collect several types of information, including:

Personal Information

Entry to the HelpForTrauma.ai is done through Surveys.fyi and is only connected through a crypto wallet. No personal identifying information is collected

Non-Identifying Information

Information that does not identify you directly, such as:

• Demographics
• ZIP code or general location
• Age range
• Usage patterns
• Un-identified assessment/survey scores

Device & Technical Information

Including:

• IP address
• Browser type
• Operating system
• Device identifiers
• App usage data

We do not collect your device's telephone number.

How We Collect Information

We collect information:

• Directly from you when you contact us
• Through Surveys.fyi
• Automatically through cookies, web beacons, and similar technologies as you use the ITR Sites

Information You Provide Voluntarily

You may provide information through:

• Surveys (including research-related surveys)
• Communications with us
• Submissions such as comments or feedback

Any content you choose to post or share publicly is done at your own risk. We cannot guarantee that others will not view or store this information.

AI Use and Data Processing

HelpForTrauma.ai uses artificial intelligence technologies to:

• Deliver guided educational experiences
• Personalize content presentation
• Improve platform functionality

Important clarifications:

• AI-generated outputs are automated and non-clinical
• AI does not diagnose, treat, or monitor health conditions
• Human involvement is limited to technical support and platform operations only

We may use de-identified or aggregated data to improve system performance, research effectiveness, and educational outcomes.

How We Use Your Information

We use collected information to:

• Provide and operate the ITR Sites and App
• Respond to inquiries and support requests
• Improve platform functionality and user experience
• Communicate updates or changes
• Enforce agreements and policies
• Conduct internal analytics and research (in de-identified form when possible)

We will never sell any personal information that may inadvertently be collected.

Disclosure of Information

We may disclose de-identified information:

• To affiliates and subsidiaries
• To contractors and service providers bound by confidentiality obligations
• In connection with a merger, sale, or restructuring
• When required by law or legal process
• To protect the safety, rights, or property of users or the Companies

We do not disclose health information unless legally required.

Cookies & Tracking Technologies

We use:

• Browser cookies
• Mobile cookies
• Web beacons
• Analytics tools

You may disable cookies through browser settings, though some features may not function properly.

Your Choices and Rights

You may:

• Update account information through Surveys.fyi
• Delete your account at anytime

Requests can be sent to: info@HelpForTrauma.com

California Privacy Rights

California residents may request disclosures under Cal. Civ. Code §1798.83 by contacting:

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. Payment processing is handled by third-party providers (e.g., Stripe, PayPal), subject to their privacy policies.

No system is 100% secure. Transmission of information is at your own risk.

Data Retention

We retain information only as long as reasonably necessary for:

• Platform operations
• Legal compliance
• Dispute resolution

De-identified data may be retained for research or analytics.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on the ITR Sites and App, with the revised date indicated above.

Continued use after updates constitutes acceptance.

Contact Information

For questions or concerns regarding this Privacy Policy:

📧 info@HelpForTrauma.com